Retail and E-Commerce
Implementation of integrated web and mobile platforms, starting from shopping and loyalty mobile applications that smooth omni-channel in-store and online experiences, continuing with B2B sales and distribution platforms, and finalising with with retail analytics technologies that deliver complex analysis and valuable reports regarding customers’ behaviour in retail areas.
Strategy, design and development of software ecosystems that digitalise the B2B and B2C energy contracting experience, bring huge savings in FTE spend, and enable cutting edge technologies for our clients’ digital workforce: telesales representatives, field agents, self-service tools for end customers, AI & ML / NLU based technologies for customer support departments.
A full range of insurance quote & buy and claim procedures digitalised by our team of software engineers, deployed as end-to-end customer-facing web portals, integrated in mobile applications or dedicated to insurance B2B and B2C agents. Fully integrated with customer authentication and private account modules, online payments and other functionalities.
A consolidated lead management, process automation and contracting platform dedicated to the commercial, risk mitigation and customer relationship departments, that fully automates the full leasing sales, bidding, risk assessment and customer engagement activities, and also digitalise the customer communication, data and documents collection and validation operations.
Strategy, consulting, design and development of back- and front-office software tools that permit the full integration of the IT solutions for all the internal and customer-facing departments: supply chain, acquisition, evaluation and stock, sales and lead management, financial and invoicing, connected dealership websites and marketplace portals, customer care web and mobile tools.
Awarded Retail Analytics platform, delivering Wi-Fi and Bluetooth advanced predictive and prescriptive customer behavioural patterns analysis in physical retail spaces, developed by the Fullscreen Digital engineers and deployed across shopping centres, shopping malls of hypermarket chains, and using non-invasive and technology-agnostic algorithms.
Highly skilled software engineers and specialists working directly with our customers and partner’s IT development and maintenance teams, contributing to the implementation and integration of various platforms and tools using scalable and secure, cutting-edge or traditional programming languages and frameworks.