Strategy, design and development of software ecosystems that digitalise the B2B and B2C energy contracting experience, bring huge savings in FTE spend, and enable cutting edge technologies for our clients’ digital workforce: telesales representatives, field agents, self-service tools for end customers, AI & ML / NLU based technologies for customer support departments.
An intuitive, fast, digital solution to fully automate and digitalise the energy contracting process, in a safe and controlled environment that implements digital certificates and signatures, computer vision technologies for information collection from ID cards and other documents, and algorithms for fraud detection and mitigation.
The platform is used by the entire fleet of telesales representatives, local offices operators, and field agents that use the contracting mobile application.
Last but not least, our solution has a dedicated module that allows any web user to manage its contracts, documents and relationship with the energy supplier directly using the self-service web based secure interface deployed using the high availability private cloud infrastructure of the company.
A Customer Care department dedicated platform, that uses Artificial Intelligence and Machine Learning to understand, process and segment email communication from prospects and customers.
The solution is running on an AWS private cloud and services thousands of daily messages, saving time and decreasing department expenses, while dramatically improving the incidents response time, hence avoiding customer frustration and improving the brand and organisation image in relationship with its customers.
The power of our solution also reflects in its performance and reporting dashboard that allows managers to measure and extract reports and KPIs vital for business and operational optimisation decisions.
Our RPA team of specialists has already automated over 250 processes with UIPath or Microsoft Power Automate robots, saving hundreds of hours of work and streamlining the daily activity of more than 100 full time employees, in areas as treasury, invoicing and billing, stock management, customer care, contracts management.
Due to the fact that Fullscreen Digital is also a software development company, we have the huge advantage of being able to deliver true end-to-end solutions for automation.
Thus, we are successfully merging the power of RPA robots with the knowledge and experience in implementing custom modules, bridges and functionality between the needs of the robot and the system, platform, BI, data or legacy platform that need to be mapped into the desired automation process.
Delivering scalable, secure, and modern software development services to top organizations into the energy, insurance, retail, financial, automotive, and human resources fields.
On our B2B and B2C web and mobile platforms built for Retail, Insurance and Energy sectors.
Designed, developed and delivered by our powerful team of specialists in software engineering.
Euronews Romania approached Fullscreen Digital to design, develop and launch the first fully localized application of the Euronews media group in Europe, marking a significant milestone in the accessibility and reach of news media in Romania.
Fullscreen Digital helped Allianz-Tiriac to take a significant leap forward in the insurance industry, by fully digitising the quote and buy process for car insurance policies.
Asignificant step towards enhancing operational efficiency, achieving financial savings, and supporting recycling and environmental protection efforts.
Fullscreen Digital and Romanian Business Consult continuously drive significant advancements in retail, reflecting their leadership in harnessing technology to meet evolving market demands.
Since its notable participation in 2014, where the company was awarded "Best Business", Fullscreen Digital has maintained a constant role within Innovation Labs, emphasising the importance of mentorship and support for new entrants into the tech industry.
Fullscreen Digital
Integrated web and mobile platforms, shopping and loyalty mobile applications, B2B sales and distribution platforms, retail analytics.
Digitalisation of B2B and B2C energy contracting experience, tools for telesales representatives, field agents and end customers, tech for customer support.
Design and implementation of platforms that digitalise specific activities like quote & buy or claims, mobile applications and dashboards for customers accounts, B2B and B2C agents.
Lead management, process automation and contracting platforms dedicated to the commercial, risk mitigation and customer relationship departments, that fully automates the end-to-end leasing activity.
Strategy, consulting, design and development of back- and front-office software tools for supply chain, acquisition, evaluation and stock, sales and lead management, financial and invoicing, dealership.
Awarded Retail Analytics platform, delivering Wi-Fi and Bluetooth advanced predictive and prescriptive customer behavioural patterns analysis in physical retail spaces.
Delivering highly skilled software engineers and specialists working directly with our customers and partner’s IT development and maintenance teams.
